GT GTE Financial
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Support

Help with your GTE Financial app extensions

Every request is handled by the FABIUS medical GmbH customer team. Typical first response is inside one business day.

Install

  1. Open the GTE Financial mobile app once.
  2. Buy the extension in this shop.
  3. Open the activation email; tap the link.
  4. Widget appears next to the GTE Financial app.

Sync

Extensions read the on-device GTE Financial app cache. If the widget looks stale, open the GTE Financial app and pull-to-refresh; the extension repaints on the next sync.

Cancel

Open your account page in the shop, tap the extension, tap Cancel. Cancellation takes effect at the end of the current paid month.

Contact the support team

Email: support@gtefinancial.com.de
Phone: 033056 70 63 25 (Mon–Fri 09:00–18:00 CET)
Post: FABIUS medical GmbH, Wiesenstraße 34, 16548 Glienicke/Nordbahn